The day his best staff member resigned.
Chidi had built something real. Revenue, clients, staff. But still — something was broken.
She handed him the resignation letter on a Tuesday. "I love working here," she said, "but half the time I don't know what I'm supposed to do."
It wasn't her fault. He had never written anything down. He was the system. And that night, he realized — if he can't take a week off without the business falling apart, he doesn't have a business. He has a job with extra stress.
That's when he found the prompts.
- Hired a consultant — ₦200,000 for a 3-day engagement, one document nobody used
- Downloaded free templates — generic, foreign, didn't fit his business
- Tried writing it himself — started 5 times, never finished
- Asked ChatGPT directly — got vague output he was embarrassed to send a client
- Called a lawyer — ₦75,000 quote for one basic contract
- First SOP generated in 18 minutes — staff had something to follow from Day 1
- Next client signed a proper service agreement before work started
- New hire onboarded with a 30-day plan, handbook, and welcome kit
- Overdue invoice sequence set up — first payment recovered in 6 days
- Closed his laptop at 7pm for the first time in four years